Privacy Policy
Effective Date: 2025
1. Introduction
windoWE values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information. As used in this Policy, “Platform” means all proprietary web-based software, analytics tools, dashboards, content, features, and services made available by windoWE via its website. “You,” “your,” and “Customer” refer to the individual or entity using the Platform. “windoWE,” “we,” “us,” and “our” refer to windoWE LLC or its applicable affiliates.“Customer Data” means any data, information, or content that you or your authorized users submit, upload, or provide to the Platform in connection with your use of the Platform, including account details, fulfillment profiles, rate sheets, and other materials or information you choose to provide.
2. Information Collected
We may collect information you provide when using the Platform, including account details (such as your name, business contact information, login credentials), fulfillment profiles, rate sheets, communications with us (such as support or feedback), and other information you choose to provide. We may also collect certain technical and usage information automatically when you use the Platform, such as IP address, browser type, device information, and usage logs.
3. Use of Information
We use collected information to operate, maintain, and improve the Platform; provide and support requested services; analyze market data; improve our tools; communicate with you about your account or service updates; and for internal research and business purposes.
4. Anonymization & Benchmarking
We may use data provided by customers in an anonymized and aggregated manner for benchmarking, analytics, and market insights. We do not disclose identifiable Customer Data to other customers or third parties, except as described in this Policy.
5. Data Practices
We may share Customer Data with trusted service providers who assist us in operating the Platform, processing payments, providing analytics, or supporting our business, but only as necessary to perform those functions and subject to confidentiality obligations. We may also disclose information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of windoWE, our customers, or others.We may monitor the use of the Platform by all of our customers. Any data provided to other customers or third parties will only be shared in an aggregated and anonymous manner. You agree that we may use and publish such information, provided that it does not incorporate any Customer Data and does not identify you. Any data provided to other customers or third parties will only be shared in an aggregated and anonymous manner. We may also use Customer Data in an anonymized manner for machine learning and analytics that support product features, benchmarking, and overall functionality within the Platform. We do not sell Customer Data. Customer Data will be retained, deleted, or disclosed as required by law or valid legal process.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention & Deletion
We retain Customer Data as long as necessary to fulfill the purposes described in this Policy or as required by law. Upon termination or expiration of your account, we may delete Customer Data, except as required by law or for legitimate business purposes. You may request deletion of your information or a copy of your Customer Data by contacting us as described below.
8. Contact Information
If you have any questions about this Privacy Policy or wish to request access to, correction of, or deletion of your information, please contact us at: [privacy@windowe.com] or the address listed on our website.
9. Governing Law; Jurisdiction; Dispute Resolution
This Privacy Policy shall be governed by and construed under the laws of the State of Arizona, without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona for any action or proceeding arising out of or relating to this Privacy Policy or your use of the Platform. You waive any objection to jurisdiction or venue in such courts, including any argument of forum non conveniens or similar doctrine.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WINDOWE HEREBY WAIVE ANY RIGHT TO A JURY TRIAL IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS PRIVACY POLICY OR YOUR USE OF THE PLATFORM.
10. Changes to this Privacy Policy
windoWE may update this Privacy Policy from time to time by posting a revised version on its website or notifying you by email or other reasonable means. Any changes will become effective upon posting unless otherwise indicated. Your continued use of the Platform after changes become effective constitutes your acceptance of the revised Policy.